Glosario de términos de gestión de recursos humanos y beneficios para los empleados
Employee coaching is a strategic and ongoing process designed to unlock an employee's full potential and drive improved performance.
Employee coaching is a strategic, ongoing process focused on unlocking an employee's full potential and propelling them towards improved performance. It's a collaborative effort between an employee and a coach (often a manager, HR professional, or external expert) designed to provide guidance, support, and encouragement.
Employee coaching best practices:
Benefits of employee coaching for employees:
An effective employee coaching plan serves as a blueprint for unlocking an employee's potential and propelling them towards improved performance. Here's a breakdown of the key steps involved in building such a plan:
1. Needs assessment: The foundation of any coaching plan lies in a thorough needs assessment. This involves identifying both individual and organizational needs.
2. Matching coaches & employees: A successful coaching relationship hinges on a good fit between the coach and the employee.
3. Goal setting & action planning: With a clear understanding of the employee's needs and the coach assigned, it's time to establish SMART goals (Specific, Measurable, Achievable, Relevant, and Time-bound).
4. Regular coaching conversations: The magic of coaching unfolds through consistent coaching conversations.
5. Feedback & evaluation: Continuously gather feedback from both the employee and the coach to assess the effectiveness of the coaching plan.
The key to unlocking the true potential of employee coaching lies in creating a culture of open communication and psychological safety. When employees feel safe to express themselves honestly, ask questions without fear of judgment, and take risks without undue repercussions, they are more receptive to coaching and feedback. This fosters a trusting and supportive environment where employees can thrive and learn from their experiences.
Here are some strategies to cultivate this crucial foundation for successful coaching:
Se trata de encuestas cortas que pueden enviarse con frecuencia para comprobar rápidamente lo que piensan sus empleados sobre un tema. La encuesta consta de menos preguntas (no más de 10) para obtener la información rápidamente. Pueden administrarse a intervalos regulares (mensual/semanal/trimestral).
Celebrar reuniones periódicas de una hora de duración para mantener una charla informal con cada uno de los miembros del equipo es una forma excelente de hacerse una idea real de lo que ocurre con ellos. Al ser una conversación segura y privada, te ayuda a obtener mejores detalles sobre un asunto.
El eNPS (employee Net Promoter score) es una de las formas más sencillas pero eficaces de evaluar la opinión de sus empleados sobre su empresa. Incluye una pregunta intrigante que mide la lealtad. Un ejemplo de las preguntas del eNPS son ¿Qué probabilidad hay de que recomiende nuestra empresa a otras personas? Los empleados responden a la encuesta eNPS en una escala del 1 al 10, donde el 10 denota que es "muy probable" que recomienden la empresa y el 1 significa que es "muy poco probable" que la recomienden.
Building a sustainable employee coaching program: