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Glosari Pengurusan Sumber Manusia dan Syarat Faedah Pekerja

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Total Compensation refers to the complete package of rewards and benefits provided by an employer to an employee in exchange for their work and services. It encompasses not only the employee's base salary or wages but also various additional elements such as bonuses, incentives, benefits, and perks.

What is total compensation?

Total compensation refers to the complete value of all forms of payment and benefits that an employee receives from their employer. It goes beyond just the base salary and includes various components that contribute to an employee's overall earnings and benefits package.

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What are the benefits of total compensation?

Total compensation offers several advantages for both employees and employers, enhancing the overall employment experience and organizational effectiveness.

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(A) For employees

Comprehensive understanding of value: Total compensation provides employees with a clear picture of their overall earnings, including salary, bonuses, and benefits. This understanding helps them appreciate the full value of their employment package, which can lead to greater job satisfaction.

Financial security: By including benefits such as health insurance, retirement plans, and paid time off, total compensation contributes to an employee's financial stability and well-being. This security can reduce stress and improve overall quality of life.

Attraction and retention: A competitive total compensation package can attract top talent and retain existing employees. When employees feel they are receiving a fair and comprehensive compensation package, they are more likely to stay with the company.

Motivation and performance: Components like bonuses and profit-sharing can motivate employees to perform at their best. When employees see a direct correlation between their performance and their compensation, it can drive productivity and engagement.

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(B) For employers

Enhanced recruitment: Offering a robust total compensation package can make a company more attractive to potential hires. This is particularly important in competitive job markets where skilled talent is in high demand.

Employee loyalty: When employees feel valued through a comprehensive compensation package, they are more likely to develop loyalty to the organization. This loyalty can lead to lower turnover rates and reduced hiring costs.

Improved employee morale: A well-structured total compensation plan can boost employee morale. When employees recognize that their employer invests in their well-being through benefits and incentives, it fosters a positive workplace culture.

Alignment of goals: Total compensation can align employee goals with organizational objectives. By incorporating performance-based incentives, employers can encourage behaviors that drive company success.

Who is responsible for determining total compensation?

The responsibility for determining total compensation typically falls on several key stakeholders within an organization, primarily within the Human Resources (HR) department. Here’s a breakdown of their roles:

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Human resources (HR) professionals: HR is primarily responsible for designing and managing the total compensation strategy. This includes analyzing market trends, conducting salary surveys, and ensuring that the compensation packages are competitive and aligned with the organization's goals. HR professionals also play a crucial role in communicating the value of total compensation to employees.

Management and leadership: Senior management and leadership teams often provide input on the overall compensation philosophy of the organization. They set the strategic direction and budget for compensation, ensuring it aligns with the company’s financial capabilities and business objectives.

Compensation analysts: Within HR, compensation analysts specifically focus on evaluating and benchmarking compensation data. They analyze various components of total compensation, such as salaries, bonuses, and benefits, to ensure fairness and competitiveness in the market.

Employee feedback: Gathering feedback from employees can also influence total compensation decisions. Understanding employee needs and perceptions helps organizations tailor their compensation packages to enhance satisfaction and retention.

Empuls for employee feedback on total compensation

Empuls offers a comprehensive platform designed to enhance employee feedback regarding total compensation, facilitating a more engaged and satisfied workforce. Here’s how it can help:

Engagement and pulse surveys: Empuls allows organizations to conduct regular engagement surveys, including Employee Net Promoter Score (eNPS) assessments, to gauge employee sentiment regarding their total compensation packages. These surveys can be customized to address specific aspects of compensation, ensuring that feedback is relevant and actionable.

Lifecycle surveys: Feedback can be gathered at various employee touchpoints, from onboarding to exit interviews, allowing for a holistic view of employee perceptions about their compensation throughout their tenure.

Sentiment analysis: The platform leverages AI to provide real-time sentiment analysis, helping HR teams quickly identify trends and areas needing improvement in total compensation packages. This enables timely interventions based on employee feedback.

Benchmarking tools: Empuls includes benchmarked heat maps that allow organizations to compare their compensation strategies against industry standards, helping them remain competitive in attracting and retaining talent.

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By leveraging these features, companies can effectively align their total compensation strategies with employee expectations and market standards. Schedule a call now!

What to include in total compensation?

Total compensation encompasses all forms of pay and benefits that an employee receives from their employer. It is essential to consider both direct and indirect compensation to provide a comprehensive view. Here are the key components to include:

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Base salary: This is the fixed amount paid to an employee for their work, typically expressed as an annual salary or hourly wage. It forms the foundation of total compensation.

Bonuses: Additional payments awarded based on performance, company profits, or other criteria. Bonuses can significantly enhance total compensation, especially in performance-driven roles.

Commissions: Earnings based on sales or specific performance metrics, commonly found in sales positions. Commissions incentivize performance and can be a substantial part of total compensation.

Overtime pay: Compensation for hours worked beyond the standard workweek, relevant for non-exempt employees who are entitled to overtime pay under labor laws.

Employee benefits: This includes health insurance, dental and vision coverage, retirement plans (like 401(k) contributions), and life insurance. Benefits are a crucial part of total compensation, often representing a significant financial value.

Perks and non-cash benefits: Additional perks such as flexible working arrangements, wellness programs, gym memberships, and lifestyle spending accounts can enhance the overall compensation package.

Paid time off (PTO): This includes vacation days, sick leave, and holidays. The value of PTO can be significant, as it provides employees with paid time away from work.

Fringe benefits: These may include things like tuition reimbursement, childcare assistance, or transportation allowances, which add value to the overall compensation.

Stock options or equity: For some positions, especially in startups or tech companies, stock options or equity can be part of total compensation, providing employees with a stake in the company's success.

How to calculate total compensation?

Calculating total compensation involves summing up all forms of pay and benefits that an employee receives from their employer. Here’s a step-by-step guide on how to do this:

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Determine base salary: Start with the employee's base salary, which is the fixed amount they earn annually or hourly. This is often the most straightforward component to identify.

Add bonuses and commissions: Include any bonuses or commissions that the employee is eligible for. This could be performance bonuses, signing bonuses, or sales commissions. If these amounts vary, consider using an average based on past performance.

Include overtime pay: If applicable, calculate any overtime pay the employee has earned. This is particularly relevant for non-exempt employees who work more than the standard hours.

Calculate employee benefits: Assess the value of benefits provided by the employer, such as: health insurance, retirement contributions, other benefits

Account for paid time off (PTO): Estimate the value of paid time off, including vacation days, sick leave, and holidays. This can be calculated by determining the employee's daily wage and multiplying it by the number of paid days off.

Consider non-cash perks: Include the value of non-cash benefits such as flexible work arrangements, wellness programs, or tuition reimbursement. While these may not have a direct monetary value, they contribute to the overall compensation package.

Add fringe benefits: If applicable, include any additional perks like transportation allowances, childcare assistance, or other fringe benefits that add value to the employee's compensation.

Tinjauan nadi pekerja:

Ini ialah tinjauan pendek yang boleh dihantar dengan kerap untuk menyemak pendapat pekerja anda tentang sesuatu isu dengan cepat. Tinjauan ini mengandungi kurang soalan (tidak lebih daripada 10) untuk mendapatkan maklumat dengan cepat. Ini boleh diberikan secara berkala (bulanan/mingguan/suku tahunan).

Pertemuan satu lawan satu:

Mengadakan mesyuarat berkala selama sejam untuk sembang tidak rasmi dengan setiap ahli pasukan ialah cara terbaik untuk memahami apa yang berlaku dengan mereka. Memandangkan ia adalah perbualan yang selamat dan peribadi, ia membantu anda mendapatkan butiran yang lebih baik tentang sesuatu isu.

eNPS:

eNPS (skor Promoter Bersih pekerja) ialah salah satu cara paling mudah lagi berkesan untuk menilai pendapat pekerja anda tentang syarikat anda. Ia termasuk satu soalan menarik yang mengukur kesetiaan. Contoh soalan eNPS termasuk: Sejauh manakah anda mengesyorkan syarikat kami kepada orang lain? Pekerja menjawab tinjauan eNPS pada skala 1-10, di mana 10 menandakan mereka 'berkemungkinan besar' mengesyorkan syarikat dan 1 menandakan mereka 'sangat tidak mungkin' mengesyorkannya.

Berdasarkan maklum balas, pekerja boleh diletakkan dalam tiga kategori berbeza:

Penganjur
Pekerja yang telah bertindak balas secara positif atau bersetuju.
Pengkritik
Pekerja yang telah bertindak balas secara negatif atau tidak bersetuju.
pasif
Pekerja yang kekal neutral dengan jawapan mereka.

How does total compensation impacts employee satisfaction?

Total compensation plays a crucial role in influencing employee satisfaction, shaping both their performance and their long-term commitment to an organization. Here's how various aspects of total compensation impact employee satisfaction:

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Financial security and fairness: Compensation is fundamentally the reward given to employees for their services, and it often serves as the cornerstone of a productive workforce. When employees feel that their pay is fair and competitive, it enhances their sense of security and satisfaction. This is particularly true among younger employees, for whom pay satisfaction is strongly associated with job satisfaction.

Benefits and perks: The benefits included in total compensation, such as health insurance, retirement plans, and paid time off, significantly contribute to job satisfaction. Employees who perceive their benefits package as comprehensive and tailored to their needs are more likely to be satisfied with their jobs. This satisfaction extends to non-cash benefits and perks, which can include flexible working conditions, professional development opportunities, and wellness programs.

Motivation and engagement: A well-structured compensation system can also enhance employee motivation, which in turn boosts job satisfaction. The presence of bonuses, commissions, and performance-related pay can motivate employees to achieve higher performance levels, knowing that their efforts are recognized and rewarded.

Retention and loyalty: Employees who feel adequately compensated and valued are more likely to remain with a company, reducing turnover rates and fostering a sense of loyalty. A strong total compensation strategy that aligns with employee expectations and market standards is crucial for retaining top talent and maintaining high levels of employee satisfaction.

Support and well-being: In times of economic uncertainty or personal stress, employees often look to their employers for support through comprehensive benefits packages. When employees feel supported by their employer, especially through robust health and wellness benefits, their overall job satisfaction is positively impacted.

Equity and inclusion: Ensuring that compensation practices are equitable and inclusive also plays a significant role in employee satisfaction. Employees need to feel that compensation is distributed fairly across all levels of an organization, without bias or discrimination.

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