The Empuls Glosari

Terma Glosari Pengurusan Sumber Manusia dan Manfaat Pekerja

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Hybrid work refers to a work arrangement that combines remote work and in-person work at the office. It offers employees the flexibility to divide their work time between working remotely, typically from home, and working on-site at the office. With the rise of technology and changing work dynamics, many organizations have adopted hybrid work models to provide a balance between the benefits of remote work and the collaboration and social aspects of in-person work.

What is hybrid work?

A work model that combines both remote and in-office work, offering flexibility to employees for a more balanced approach to work.

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What are the benefits of hybrid work for employees and employers?

The benefits of hybrid work for employees and employers include:

1. Employees

Flexibility: Employees can choose where they work, fostering work-life balance.
‍Productivity: Potential for increased productivity in a preferred work environment.
‍Well-being: Reduced commuting time can positively impact mental health.

2. Employers

Talent attraction: Attracts a diverse talent pool by offering flexible work arrangements.
‍Retention: Employees may stay longer due to a better work-life balance.
‍Cost savings: Reduced office space and operational costs.

What challenges can arise with hybrid work?

Challenges that can arise with hybrid work are:

Communication gaps: Establish regular communication channels and schedules. Encourage over-communication to compensate for lack of face-to-face interaction.
‍Team cohesion: Organize virtual team-building activities. Rotate in-person team meetings to maintain a sense of unity.
‍Technology issues: Offer comprehensive IT support for technical challenges. Provide training on troubleshooting common technical issues.

How does hybrid work differ from traditional office-based work and fully remote work?

Let’s see how hybrid work differs from traditional office work and fully remote work -

Traditional office-based work

Employees work exclusively from a physical office location.
Face-to-face interactions are the primary mode of communication.
A fixed schedule is followed, typically 9 to 5.

Fully remote work

Employees work entirely from different locations, often from home.
Relies heavily on virtual communication tools for collaboration.
Provides flexibility in work hours and location.

Hybrid work

Combines in-office and remote work elements.
Employees split their time between the office and remote locations.
Emphasizes flexibility, allowing for a personalized work environment.

How do organizations implement hybrid work models?

Organizations implement hybrid work models by:

Flexible schedules: Establish core working hours and allow flexibility around them. Implement results-oriented performance metrics rather than strict schedules.
‍Remote work policies: Clearly communicate expectations regarding remote work. Define guidelines for communication, project deadlines, and accountability.
‍Technology infrastructure: Invest in robust IT infrastructure to support remote collaboration. Ensure secure access to company resources from various locations.
‍Employee training: Provide training on the effective use of collaboration tools. Educate employees on maintaining work discipline in a remote setting.

How does communication and collaboration happen in a hybrid work setup?

Communication and collaboration happen in a hybrid work setup with:

Virtual meetings: Schedule regular video meetings for team updates and discussions. Use video conferencing tools that support screen sharing and collaboration.
‍Collaboration platforms: Utilize shared documents and real-time collaboration tools. Choose platforms that integrate with other tools for seamless workflows.
‍Instant messaging: Implement messaging apps for quick and informal communication. Encourage the use of status updates to indicate availability.

Tinjauan nadi pekerja:

Ini ialah tinjauan ringkas yang boleh dihantar dengan kerap untuk menyemak pendapat pekerja anda tentang sesuatu isu dengan cepat. Tinjauan ini terdiri daripada kurang soalan (tidak lebih daripada 10) untuk mendapatkan maklumat dengan cepat. Ini boleh ditadbir secara berkala (bulanan / mingguan / suku tahunan).

Mesyuarat satu lawan satu:

Mengadakan mesyuarat berkala selama sejam untuk sembang tidak formal dengan setiap ahli pasukan adalah cara terbaik untuk memahami apa yang berlaku dengan mereka. Oleh kerana ia adalah perbualan yang selamat dan peribadi, ia membantu anda mendapatkan butiran yang lebih baik mengenai sesuatu isu.

eNPS:

eNPS (pekerja skor Net Promoter) adalah salah satu cara yang paling mudah tetapi berkesan untuk menilai pendapat pekerja anda terhadap syarikat anda. Ia termasuk satu soalan menarik yang mengukur kesetiaan. Contoh soalan eNPS termasuk: Bagaimana kemungkinan anda mengesyorkan syarikat kami kepada orang lain? Pekerja bertindak balas terhadap kaji selidik eNPS pada skala 1-10, di mana 10 menandakan mereka 'berkemungkinan besar' untuk mengesyorkan syarikat dan 1 menandakan mereka 'sangat tidak mungkin' untuk mengesyorkannya.

Berdasarkan respons, pekerja boleh diletakkan dalam tiga kategori berbeza:

Promoter
Pekerja yang telah memberi respons positif atau bersetuju.
Pengkritik
Pekerja yang telah bertindak balas secara negatif atau tidak bersetuju.
Pasif
Pekerja yang kekal neutral dengan jawapan mereka.

Are there any specific technologies or tools that support hybrid work?

The following technologies or tools support hybrid work in many ways:

Video conferencing: Zoom, Microsoft Teams, Cisco Webex for virtual meetings.
‍Collaboration tools: Microsoft 365, Google Workspace, Slack for real-time collaboration.
‍Project management software: Asana, Trello, Jira for task and project management.
‍Communication platforms: Slack, Microsoft Teams for instant messaging and team communication.
‍Virtual whiteboards: Miro, MURAL for collaborative brainstorming and planning.

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