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Terma Glosari Pengurusan Sumber Manusia dan Manfaat Pekerja

Lawati Glosari Sumber Manusia

Recruiting KPIs

Essential recruiting KPIs include time to hire, cost per hire, quality of hire, and candidate satisfaction. By monitoring these metrics, you can refine your recruitment strategies and enhance the overall hiring process.

What are KPIs in recruitment?

KPIs (Key Performance Indicators) in recruitment are specific metrics used to measure the effectiveness, efficiency, and success of the recruitment process. These metrics help HR teams and organizations track and evaluate various aspects of their hiring efforts to ensure they are meeting hiring goals, optimizing resources, and attracting top talent.

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What are the top 11 recruiting KPIs for 2024?

The top 11 recruiting KPIs for 2024:

1. Time-to-fill (TTF): Average time taken to fill open positions from the job requisition date to the candidate's start date.

  • Importance: Reflects recruitment efficiency and responsiveness to hiring needs.

2. Cost-per-hire (CPH): Total cost incurred to hire a candidate, including recruitment advertising, agency fees, and internal recruiting costs, divided by the number of hires.

  • Importance: Measures the financial efficiency of the recruitment process.

3. Quality of hire (QoH): Assesses the performance and contributions of new hires to the organization over time.

  • Importance: Indicates the effectiveness of recruitment in selecting candidates who meet job requirements and contribute positively.

4. Offer acceptance rate (OAR): Percentage of job offers accepted by candidates.

  • Importance: Reflects the attractiveness of the organization as an employer and the effectiveness of the selection process.

5. Retention rate (RR): Percentage of new hires who remain with the organization after a specified period.

  • Importance: Measures the ability of recruitment to select candidates who fit culturally and professionally, reducing turnover.

6. Source effectiveness: Evaluates the performance of different recruitment sources in terms of the number of qualified candidates hired from each source.

  • Importance: Helps allocate resources effectively to the most productive recruitment channels.

7. Candidate experience rating: Measurement of candidates' satisfaction with the recruitment process, often gathered through surveys or feedback.

  • Importance: A positive candidate experience enhances employer brand reputation and attracts top talent.

8. Diversity hiring rate: Percentage of diverse candidates hired relative to the total number of hires.

  • Importance: Demonstrates commitment to diversity and inclusion goals, enhancing organizational culture and innovation.

9. Time-to-productivity: Average time it takes for new hires to reach full productivity levels in their roles.

  • Importance: Indicates the effectiveness of onboarding and training processes, impacting organizational performance.

10. Recruiter efficiency ratio: Ratio of successful hires to the number of candidates sourced or screened by recruiters.

  • Importance: Measures recruiter productivity and effectiveness in identifying and selecting qualified candidates.

11. Employer brand strength: Measurement of the organization's reputation and attractiveness as an employer, often assessed through surveys or industry rankings.

  • Importance: Influences the ability to attract top talent and retain employees, impacting recruitment success.

What are the new methods to increase recruitment effectiveness?

The new methods to increase recruitment effectiveness:

  • AI and automation: Leveraging artificial intelligence (AI) and automation for resume screening, candidate sourcing, and scheduling interviews to streamline processes and reduce time-to-fill.
  • Candidate relationship management (CRM): Implementing CRM systems to nurture relationships with potential candidates over time, maintaining engagement and improving conversion rates.
  • Virtual reality (VR) assessments: Using VR technology for immersive job simulations and assessments to better evaluate candidate skills and fit for the role.
  • Data-driven recruitment strategies: Analyzing recruitment data to identify trends, predict hiring needs, and optimize recruitment strategies based on actionable insights.
  • Social media recruiting: Leveraging social media platforms for targeted recruiting campaigns, employer branding, and engaging with passive candidates.
  • Referral programs: Enhancing employee referral programs to incentivize current employees to recommend qualified candidates, leveraging their networks.
  • Personalized candidate experience: Tailoring recruitment processes to provide personalized experiences for candidates, enhancing engagement and satisfaction.
  • Remote work adaptation: Adapting recruitment strategies to attract remote talent, including virtual hiring events, flexible work arrangements, and digital onboarding processes.

How to simplify recruitment KPI reporting and recruitment effectiveness?

To simplify recruitment KPI reporting and recruitment effectiveness:

  • Define Clear Objectives: Clearly define what each KPI aims to measure and its relevance to overall recruitment goals.
  • Automate Data Collection: Use applicant tracking systems (ATS) or recruitment software to automate data collection and generate real-time reports on KPIs.
  • Standardize Metrics: Standardize KPI definitions and calculation methods across the organization to ensure consistency and comparability of data.
  • Visualize Data: Use data visualization tools (e.g., dashboards, graphs) to present KPI data in an easy-to-understand format for stakeholders.
  • Regular Review and Analysis: Conduct regular reviews of recruitment KPIs to track progress, identify trends, and assess performance against targets.
  • Integrate Feedback Loops: Incorporate feedback from hiring managers, recruiters, and candidates into KPI reporting to enhance insights and improve recruitment effectiveness.
  • Align Reporting with Strategic Goals: Align KPI reporting with organizational strategic goals to demonstrate the impact of recruitment efforts on business outcomes.
  • Continuous Improvement: Use KPI reports to identify areas for improvement in recruitment processes and strategies, fostering continuous improvement and adaptation to changing needs.

Tinjauan nadi pekerja:

Ini ialah tinjauan ringkas yang boleh dihantar dengan kerap untuk menyemak pendapat pekerja anda tentang sesuatu isu dengan cepat. Tinjauan ini terdiri daripada kurang soalan (tidak lebih daripada 10) untuk mendapatkan maklumat dengan cepat. Ini boleh ditadbir secara berkala (bulanan / mingguan / suku tahunan).

Mesyuarat satu lawan satu:

Mengadakan mesyuarat berkala selama sejam untuk sembang tidak formal dengan setiap ahli pasukan adalah cara terbaik untuk memahami apa yang berlaku dengan mereka. Oleh kerana ia adalah perbualan yang selamat dan peribadi, ia membantu anda mendapatkan butiran yang lebih baik mengenai sesuatu isu.

eNPS:

eNPS (pekerja skor Net Promoter) adalah salah satu cara yang paling mudah tetapi berkesan untuk menilai pendapat pekerja anda terhadap syarikat anda. Ia termasuk satu soalan menarik yang mengukur kesetiaan. Contoh soalan eNPS termasuk: Bagaimana kemungkinan anda mengesyorkan syarikat kami kepada orang lain? Pekerja bertindak balas terhadap kaji selidik eNPS pada skala 1-10, di mana 10 menandakan mereka 'berkemungkinan besar' untuk mengesyorkan syarikat dan 1 menandakan mereka 'sangat tidak mungkin' untuk mengesyorkannya.

Berdasarkan respons, pekerja boleh diletakkan dalam tiga kategori berbeza:

  • Promoter
    Pekerja yang telah memberi respons positif atau bersetuju.
  • Pengkritik
    Pekerja yang telah bertindak balas secara negatif atau tidak bersetuju.
  • Pasif
    Pekerja yang kekal neutral dengan jawapan mereka.

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