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Glosarium Manajemen Sumber Daya Manusia dan Ketentuan Tunjangan Karyawan

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An employee management system is a software solution or platform used by organizations to streamline various aspects of employee administration, including recruitment, onboarding, scheduling, performance evaluation, payroll, benefits management, and more. These systems typically provide a centralized database where all employee information is stored securely and can be accessed by authorized personnel.

What is an employee management system?

An employee management system (EMS) is a comprehensive software solution that helps organizations manage and streamline their human resources operations. It typically includes features for tracking employee performance, managing schedules and leave, handling payroll and benefits, and facilitating communication and collaboration.

What are the best remote employee management tools?  

The best remote employee management tools include the following

  • Empuls: Empuls is not just an employee engagement platform but it is a great employee management tool as well. With features like social intranet, employee discounts, employee surveys, Empuls is one of the top rated employee management tools.
  • Trello: Trello is known for its user-friendly interface and customizable boards. It allows teams to prioritize tasks and visualize project progress through cards and lists, making project management engaging and straightforward.
  • Asana: Asana is a powerful project management tool that helps teams manage tasks and projects with clear goals and deadlines. It supports various workflows and integrates with numerous other tools for enhanced functionality.
  • Hubstaff: Hubstaff excels in time tracking and productivity monitoring. It provides insights into how employees spend their time, helping managers prevent burnout and optimize workflows.
  • ActivTrak: ActivTrak offers real-time monitoring and analytics of employee activities. Its robust reporting features help identify productivity trends and potential security risks.
  • Connecteam: Connecteam is designed for ease of use, making it ideal for teams with varying tech skills. It offers scheduling, task management, and communication features all in one platform.
  • Paymo: Paymo is a simple yet effective tool for small teams, providing time tracking, invoicing, and reporting features. It is particularly useful for businesses that need to manage billing alongside project management.
  • Miro: Miro provides an infinite canvas for brainstorming and collaboration, making it ideal for creative teams. It allows multiple users to work on the same board simultaneously, fostering collaboration and idea sharing.
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Who typically uses an employee management system within an organization?

An employee management system is typically used by various stakeholders within a company. Human Resources (HR) professionals are primary users as they manage hiring, onboarding, performance reviews, and other employee-related tasks.

Managers and supervisors also use EMS to track their team’s performance, manage schedules, and approve leave requests. Additionally, employees often have access to certain features such as self-service portals where they can update personal information, request leave, and view their payroll and benefits information.

Who should be responsible for maintaining and updating the Employee Management System?

The responsibility for maintaining and updating the Employee Management System typically falls to the HR department, often in collaboration with the IT department. HR is responsible for ensuring the system is being used effectively and that employee data is accurate and up-to-date.

The IT department, on the other hand, often handles technical aspects such as software updates, system security, and troubleshooting technical issues. In some cases, companies may also work with external vendors or consultants for system maintenance and updates.

What are the features of an employee management system?

The features of an employee management system include the following:

  • Employee information management: Centralized storage of employee data, including personal details, contact information, job history, qualifications, and performance metrics.
  • Employee onboarding: Tools for managing the onboarding process, including the creation and distribution of onboarding checklists, documentation, and the automation of onboarding tasks.
  • Time and attendance tracking: Recording and tracking employees' working hours, attendance, breaks, and leave requests. Some systems may include clock-in/clock-out features or integrate with biometric timekeeping.
  • Payroll management: Automation of payroll processes, including salary calculations, deductions, tax withholdings, and direct deposit. Integration with financial systems for accurate and timely payroll processing.
  • Performance management: Tools for setting goals, conducting performance reviews, and tracking employee performance. Includes features for feedback, performance assessments, and development planning.
  • Training and development: Management of employee training programs, tracking certifications, and monitoring progress in professional development. This may include e-learning modules and course management.
  • Employee self-service (ESS): Portals or mobile apps that enable employees to access and manage their personal information, request time off, view pay stubs, and participate in performance evaluations.
  • Benefits administration: Administration of employee benefits, including health insurance, retirement plans, and other perks. The system may assist in benefits enrollment, tracking eligibility, and managing open enrollment periods.
  • Recruitment and applicant tracking: Tools for managing the recruitment process, including job postings, applicant tracking, resume parsing, and collaboration among hiring teams. Integration with career websites and job boards.
  • Workforce analytics and reporting: Generation of reports and analytics related to workforce demographics, turnover rates, performance metrics, and other key HR indicators. Data visualization tools may be included.
  • Employee communication: Features facilitating communication within the organization, including internal messaging, announcements, and notification systems.
  • Compliance management: Tools to ensure compliance with labor laws, regulations, and industry standards. This may include automated compliance checks and alerts.
  • Employee surveys and feedback: Modules for conducting employee surveys, collecting feedback, and measuring employee satisfaction. Analytics tools may be used to analyze survey results.
  • Succession planning: Tools for identifying and developing potential successors for key roles within the organization. This involves talent mapping, skill assessments, and career planning.
  • Document management: Centralized storage and management of employee-related documents, such as contracts, performance reviews, and training certificates.
  • Integration capabilities: Integration with other business systems, such as finance and accounting software, to ensure seamless data flow and consistency across the organization.
  • Security and access controls: Robust security features to protect sensitive employee data, including role-based access controls and encryption.
  • Mobile accessibility: Mobile-friendly interfaces or dedicated mobile apps that allow employees and managers to access key features from smartphones and tablets.

Why is it important to keep an employee management system updated?

Keeping an Employee Management System updated is crucial for several reasons. Firstly, it ensures that the system has the most current and accurate employee data, which is essential for HR processes like payroll, benefits administration, and performance management.

Secondly, software updates often include new features and improvements that can enhance efficiency and user experience. Lastly, updates often address security vulnerabilities, so keeping your EMS updated is crucial for protecting sensitive employee data.

How can an employee management system improve productivity and efficiency?

An employee management system (EMS) can significantly improve productivity and efficiency in several ways:

  • Streamlining administrative tasks: EMS automates routine HR tasks like attendance tracking, payroll processing, and benefits administration, freeing up time for HR staff to focus on strategic initiatives.
  • Enhancing communication: EMS often includes features for internal communication and collaboration, making it easier for teams to work together and stay informed.
  • Improving decision making: By providing managers with up-to-date, accurate data on employee performance and other metrics, EMS supports informed decision-making.
  • Increasing employee engagement: Many EMS platforms include features for recognizing employee achievements, managing goals, and soliciting feedback, all of which can boost employee engagement and productivity.
  • Ensuring compliance: EMS can help companies comply with labor laws and regulations, reducing the risk of costly legal issues.

Survei denyut nadi karyawan:

Ini adalah survei singkat yang dapat sering dikirim untuk memeriksa pendapat karyawan Anda tentang suatu masalah dengan cepat. Survei ini terdiri dari lebih sedikit pertanyaan (tidak lebih dari 10) untuk mendapatkan informasi dengan cepat. Ini dapat diberikan secara berkala (bulanan / mingguan / triwulanan).

Pertemuan empat mata:

Mengadakan rapat berkala selama satu jam untuk obrolan informal dengan setiap anggota tim adalah cara terbaik untuk mendapatkan gambaran sebenarnya tentang apa yang terjadi dengan mereka. Karena ini adalah percakapan yang aman dan pribadi, ini membantu Anda mendapatkan detail yang lebih baik tentang suatu masalah.

eNPS:

eNPS (employee Net Promoter score) adalah salah satu cara paling sederhana namun efektif untuk menilai pendapat karyawan Anda tentang perusahaan Anda. Ini termasuk satu pertanyaan menarik yang mengukur loyalitas. Contoh pertanyaan eNPS meliputi: Seberapa besar kemungkinan Anda merekomendasikan perusahaan kami kepada orang lain? Karyawan menanggapi survei eNPS pada skala 1-10, di mana 10 menunjukkan bahwa mereka 'sangat mungkin' untuk merekomendasikan perusahaan dan 1 menandakan bahwa mereka 'sangat tidak mungkin' untuk merekomendasikannya.

Berdasarkan tanggapan, karyawan dapat ditempatkan dalam tiga kategori berbeda:

  • Promotor
    Karyawan yang telah merespons positif atau setuju.
  • Pencela
    Karyawan yang bereaksi negatif atau tidak setuju.
  • Pasif
    Karyawan yang tetap netral dengan tanggapan mereka.

What is an employee performance management system?  

An employee performance management system is structured by organizations to measure and improve employee performance. It involves setting clear expectations, providing regular feedback, and aligning individual goals with organizational objectives. The system is designed to enhance individual and team performance, ultimately contributing to the organization's overall success.

What are the components of an employee performance management system?  

The components of an employee performance management system include the following  

  • Performance planning: This involves setting clear goals and key performance areas at the beginning of a performance session. It is a joint effort between the appraisee and the reviewer.
  • Regular feedback: The system emphasizes the importance of regular, productive feedback and employee involvement. It aims to provide detailed insights into behaviors and effort, making it suitable for giving detailed feedback on behaviors and mapping desirable future behaviors.
  • Performance evaluation: The system is used to evaluate individual and organizational performance results, reinforcing individual accountability for meeting goals and objectives. It reflects a partnership in which managers share responsibility for developing their employees to enable contributions to the organization.
  • Development plans: Employee development plans are an integral part of the system, aiming to nurture a culture of growth, engagement, and excellence. HR technology and software are leveraged to improve the efficiency and effectiveness of the performance management process.
  • Management by objectives (MBO): This approach, created by influential management consultant Peter Drucker, centers on creating a set of organizational objectives, which are then used as guideposts for creating individual employee objectives. It provides a framework for evaluating employee performance and linking individual performance levels to the organization's strategy.
  • Potential appraisal: This component forms a basis for both lateral and vertical movement of employees. It is performed through competency mapping and various assessment techniques, providing crucial inputs for succession planning and job rotation.

What is an employee attendance management system?  

An employee attendance management system (AAMS) is a software application, or a combination of tools and processes designed to efficiently track and manage employee attendance records. It automates the manual processes involved in recording employee work hours, leaves, absences, and overtime.

Why is an employee attendance management system important?  

The reasons why employee attendance management system is important are

  • Accurate payroll calculation: Attendance tracking systems automate the process of recording employee work hours, eliminating the errors that can occur with manual methods like timesheets or punch cards. This ensures payroll is calculated accurately based on actual hours worked, overtime, and time off.
  • Improved productivity and punctuality: By monitoring employee clock-in and clock-out times, attendance systems allow companies to identify tardiness or absence patterns. This helps improve punctuality and ensures employees are making the most of their work hours, boosting overall productivity.
  • Simplified time off management: Attendance systems streamline the process of requesting and approving time off by allowing employees to submit requests electronically. Managers can review, approve, and track time off requests, avoiding scheduling conflicts while reducing the administrative burden on HR.
  • Compliance with labor laws: Maintaining accurate, auditable attendance records is crucial for complying with labor laws and regulations. Attendance systems provide reliable documentation to demonstrate compliance during audits and avoid potential legal issues or fines.
  • Reduced time theft: Features like biometric time clocks and geofencing in attendance systems help prevent time theft by verifying employee presence and curbing issues like buddy punching. This reduces unnecessary costs and improves productivity.

What are the challenges in managing an employee attendance management system?  

The challenges in managing an employee attendance management system are:  

  • Precision and accuracy: One of the perennial challenges is the precision and accuracy in recording working hours. Manual attendance tracking can lead to errors and inaccuracies, which can impact payroll and overall operational efficiency.
  • Lack of updated policies: Many employers do not have an updated attendance management policy, leading to inconsistency and ad-hoc decisions. Outdated policies can result in legal and compliance issues, as well as inconsistency in managing attendance.  
  • Poor attendance rate: Managing poor attendance rates is a significant challenge for HR departments. Unexpected absences, late arrivals, and early departures can disrupt operations and affect overall productivity.  
  • Legal considerations: Attendance management systems must comply with legal considerations based on the organization's structure. Ensuring compliance with labor laws and regulations adds complexity to managing employee attendance.
  • Resource misallocation: Inaccurate attendance tracking can lead to resource misallocation, where organizations may struggle to optimize resource allocation due to a lack of visibility into employee availability.

What is an employee leave management system?  

An employee leave management system is a comprehensive tool used by organizations to streamline and enhance the management of employee leaves. It performs a range of functions to facilitate managing employee leaves within an organization.  

What are the benefits of using an employee leave management system?  

Here are some key benefits of using an employee leave management system:

  • Streamlined leave request process: Enables employees to easily submit leave requests online through a user-friendly interface. Automates workflows to route requests to relevant managers for approval. Simplifies the process for both employees and HR/management.
  • Transparency and detailed information: Provides employees with clear, detailed information about leave policies, entitlements, balances, and transaction history. Ensures transparency around the leave process and benefits.
  • Comprehensive tracking and reporting: Allows organizations to track all employee leave requests and absences in one centralized system. Provides detailed reports and analytics to give a holistic view of leave trends. Enables better workforce planning and resource management.
  • Policy compliance and customization: Ensures leave policies are consistently applied and enforced. Enables customization of leave types and policies, especially important for global organizations with different requirements per location.
  • Integration with other systems: Can integrate with payroll, timesheets, and other HR systems. Automates data flow between systems to avoid manual errors and save time.
  • Improved productivity: Frees up HR time spent managing leave to focus on more strategic priorities. Empowers employees to easily access leave information and make requests without manual HR intervention. Ensures adequate staffing by providing visibility into upcoming and planned absences.
  • Enhanced employee experience: Provides an easy, transparent way for employees to view and manage their leave. Shows the organization prioritizes employee well-being and work-life balance. Contributes to overall job satisfaction and positive company culture.

What is an employee task management system?  

An employee task management system is a comprehensive tool designed to facilitate the organization and tracking of tasks within an organization. It is a significant component of project management and serves as the foundation for efficient workflow within a business. The system involves managing every significant task as a priority, keeping up with the schedule and budget criteria, and ensuring effective team collaboration.

What are the features of an employee task management system?

The features of an employee task management system are:  

  • Efficient workflow: Task management software serves as the foundation for efficient workflow within an organization, providing detailed and up-to-date project schedules and directing team members to move the project forward.
  • Integration and compatibility: The system should support file attachments, document management, access rights management, and inventory of client and employee records, and should be compatible with other systems, software, and environments.
  • Employee database management: An effective employee task management system should come with an employee database management platform that allows centralization of HR data for every department, region, and business entity.
  • Time management and attendance: It should streamline and automate time management operations, including robust attendance and management systems that enable employees to mark their attendance and make leave requests from wherever they work.
  • Task assignment and tracking: The system allows for the creation, assignment, prioritization, and monitoring of tasks to ensure they are completed on time. It also provides real-time views and easy access to all related content and discussions.

What is an employee document management system?  

An employee document management system is a comprehensive tool designed to securely store, organize, and manage various types of employee-related documents within an organization. It plays a crucial role in ensuring compliance with legal requirements, improving efficiency, and enhancing security.

How does a HR professional use an organization’s employee document management system?  

HR professionals utilize an organization's employee document management system (EDMS) to streamline the management of employee-related documents and improve overall efficiency. Here’s how they typically use such systems:

  • Centralized document repository: An EDMS allows HR professionals to store all employee documents, such as resumes, contracts, performance reviews, and policies, in a single, secure location. This centralization simplifies access and reduces the risk of document loss or misplacement.
  • Folder structure: HR professionals can create categorized folders for different functions (e.g., recruitment, onboarding, performance management), mirroring traditional filing systems but in a digital format. This organization helps in quickly locating documents when needed.
  • Streamlined processes: EDMS often includes automated workflows for tasks such as document approvals, onboarding processes, and performance evaluations. This reduces the administrative burden on HR teams and speeds up processes by ensuring that documents are routed to the appropriate personnel for review and approval.
  • Electronic signatures: Many EDMS platforms provide e-signature capabilities, allowing HR to send documents for signing without the need for physical printing and mailing. This accelerates processes like contract signing and policy acknowledgment.
  • Access control: EDMS solutions typically feature robust security measures, including role-based access controls that ensure only authorized personnel can view sensitive employee information. This is crucial for maintaining confidentiality and compliance with data protection regulations.
  • Audit trails: Effective EDMS solutions maintain detailed logs of who accessed or modified documents, which helps in compliance audits and ensures accountability within the HR department.
  • Search and retrieval: With advanced search capabilities, HR professionals can quickly find specific documents using keywords or filters, significantly reducing the time spent on manual searches through physical files or unorganized digital folders.
  • Paperless environment: By digitizing documents, HR departments can reduce their reliance on paper, leading to cost savings on printing and storage, and contributing to environmental sustainability efforts.

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