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مسرد مصطلحات إدارة الموارد البشرية واستحقاقات الموظفين

زيارة مسارد الموارد البشرية

What are employee benefits survey?

An employee benefits survey is a tool used by organizations to gather feedback and insights from employees regarding their preferences and perceptions of the company's benefits. The survey aims to assess the benefits program's effectiveness and identify improvement areas.

The survey typically includes questions related to various aspects of employee benefits, such as health insurance coverage, retirement plans, paid time off, wellness programs, educational assistance, and other perks or incentives provided by the employer. The questions may cover topics like the perceived value of benefits, satisfaction levels, utilization rates, preferences for additional benefits, and suggestions for enhancements.

What to include in your employee benefits survey?

An employee benefits survey captures feedback about the benefits offered to employees. It typically includes questions about the current benefits program, the quality of specific benefits, how they compare to other companies, and any additional benefits employees would like in the future.  

Here are some key areas to consider when designing your survey:

1. Current benefits program:

  • Ask employees to rate their satisfaction with existing benefits such as health insurance, retirement plans, paid time off (PTO), and stock options.
  • Inquire about the availability and utilization of specific benefits.

2. Quality of benefits:

  • Assess how well the benefits meet employees’ needs and expectations.

3. Comparison to other companies:

  • Understand how your benefits package compares to industry standards.
  • Ask employees if they believe your organization’s benefits are competitive.

4. Additional benefits:

  • Give employees an opportunity to recommend new benefits.
  • Consider asking about wellness programs, flexible working arrangements, team events, personal development allowances, and more.
استمع إلى موظفيك واعترف بهم وكافأهم واستبقوا بهم من خلال برنامج مشاركة الموظفين الخاص بنا  

How to analyze employee benefits survey results?  

To analyze employee benefits survey results effectively, consider the following steps:

  • Gather and organize data: Collect all survey responses and ensure they are properly organized for analysis. Use survey software or tools to compile and store the data securely.
  • Segmentation: Segment the survey results into different cohorts or groups based on relevant criteria such as job level, department, or demographics. This segmentation helps identify patterns and differences in perceptions and preferences among different employee groups.
  • Quantitative analysis: Analyze the quantitative data by calculating frequencies, percentages, and averages for each survey question. This analysis provides a numerical overview of employee satisfaction levels, preferences, and utilization rates for different benefits.
  • Qualitative analysis: Review and analyze open-ended responses or comments provided by employees. Look for common themes, suggestions, or concerns that emerge from the qualitative data. Categorize and summarize the qualitative feedback to gain deeper insights into employee perceptions and suggestions for improvement.
  • Compare with other metrics: Compare the survey results with other relevant metrics, such as turnover rates, employee engagement scores, or performance indicators. This comparison helps identify correlations or trends between benefits satisfaction and overall employee engagement or retention.
  • Identify areas for improvement: Identify areas where employee satisfaction or utilization rates are low, and where there are suggestions for improvement. Pay attention to benefits that are highly valued by employees and consider expanding or enhancing those offerings.
  • Action planning: Based on the survey results, develop an action plan to address areas for improvement and enhance the benefits program. Prioritize actions based on the impact and feasibility of implementation. Communicate the plan to employees to demonstrate that their feedback has been heard and that steps are being taken to address their concerns  
  • Monitor and evaluate: Regularly monitor the impact of the actions taken and evaluate the effectiveness of the changes made to the benefits program. Conduct follow-up surveys periodically to track changes in employee satisfaction and perceptions over time

Why should you run an employee benefits survey?  

Running an employee benefits survey can provide several benefits for organizations:

  • Insights into employee satisfaction: An employee benefits survey allows organizations to gather feedback and insights directly from employees regarding their satisfaction with the benefits program. It helps identify areas where employees may feel dissatisfied or perceive gaps in coverage.
  • Understanding employee preferences: The survey helps organizations understand the specific benefits that employees value and prefer. This information can guide decision-making when designing or modifying the benefits program to better meet employee needs.
  • Enhancing employee engagement: Engaging employees in the survey process demonstrates that their opinions and needs are valued. It fosters a sense of involvement and engagement, as employees feel that their feedback is being considered in shaping the benefits program.
  • Retention and attraction of talent: A well-designed benefits program that aligns with employee preferences can serve as a competitive advantage in attracting and retaining top talent. It demonstrates that the organization cares about employee well-being and offers attractive perks and incentives.
  • Opportunity for dialogue and follow-up: Conducting an employee benefits survey provides an opportunity for organizations to have follow-up discussions and dialogue with employees. It allows for deeper exploration of survey findings, clarification of concerns, and the opportunity to address any issues raised.
  • Data-driven decision making: The survey results provide valuable data that can inform data-driven decision-making regarding the benefits program. It helps organizations make informed choices about resource allocation, program enhancements, and strategic planning.

How can an employee benefits survey help your business?  

Running an employee benefits survey can help your business in several ways:

  • Understanding employee needs: An employee benefits survey allows you to gain insights into what types of benefits your employees actually care about. This understanding helps you make better decisions and spend money on the right things in both the short and long term.
  • Improving retention and productivity: When employees feel that their opinions and needs are valued, they are more likely to be engaged and satisfied with their work. By being responsive to employee feedback gathered through the survey, you can increase retention rates, reduce absenteeism, improve productivity, enhance customer service, and boost employee morale.
  • Enhancing communication and transparency: Conducting a survey demonstrates your commitment to your employees' health and well-being. Sharing the survey results and taking action based on the feedback can build trust, improve communication, and foster a positive work environment.
  • Staying competitive in the talent market: Employee benefits play a significant role in attracting and retaining top talent. By understanding what benefits are valued by employees and aligning your offerings with their preferences, you can position your business as an attractive employer in a competitive talent market.

What are the essential employee benefits survey questions to ask your team?  

When creating an employee benefits survey, it is important to include questions that gather relevant information about employee satisfaction, preferences, and perceptions of the benefits program.

Here are some essential employee benefits survey questions to consider:

  • How satisfied are you with the overall benefits package provided by the company?
  • Are you aware of all the benefits offered by the company?
  • How well do the benefits meet your needs and expectations?
  • Which specific benefits do you currently utilize?
  • How satisfied are you with each specific benefit (e.g., health insurance, retirement plans, paid time off)?
  • Are there any benefits that you would like to see added or improved?
  • How well do you understand the details and provisions of the benefits offered?
  • Are the benefits communicated effectively to you?
  • Do you feel adequately informed about changes or updates to the benefits program?
  • Do you believe the benefits offered are competitive compared to other companies?
  • How important are the benefits in your decision to stay with the company?
  • Do you feel that the benefits provided are valuable and meaningful?
  • Do you have any suggestions for improving the benefits program?
  • Are there any concerns or challenges related to the benefits program you want to raise?

استطلاعات نبض الموظفين:

هذه استطلاعات قصيرة يمكن إرسالها بشكل متكرر للتحقق من رأي موظفيك في مشكلة ما بسرعة. يتضمن الاستطلاع عددا أقل من الأسئلة (لا يزيد عن 10) للحصول على المعلومات بسرعة. يمكن أن تدار هذه على فترات منتظمة (شهرية / أسبوعية / ربع سنوية).

الاجتماعات الفردية:

يعد عقد اجتماعات دورية لمدة ساعة لإجراء دردشة غير رسمية مع كل عضو في الفريق طريقة ممتازة للحصول على إحساس حقيقي بما يحدث معهم. نظرا لأنها محادثة آمنة وخاصة ، فإنها تساعدك على الحصول على تفاصيل أفضل حول مشكلة ما.

eNPS:

eNPS (نقاط صافي المروج للموظف) هي واحدة من أبسط الطرق الفعالة لتقييم رأي موظفك في شركتك. يتضمن سؤالا مثيرا للاهتمام يقيس الولاء. تتضمن أمثلة أسئلة eNPS: ما مدى احتمال أن توصي بشركتنا للآخرين؟ يستجيب الموظفون لاستطلاع eNPS على مقياس من 1 إلى 10 ، حيث يشير 10 إلى أنهم "من المحتمل جدا" أن يوصوا بالشركة ويشير 1 إلى أنهم "من غير المحتمل للغاية" التوصية بها.

بناء على الردود ، يمكن وضع الموظفين في ثلاث فئات مختلفة:

  • المروجين
    الموظفون الذين استجابوا بشكل إيجابي أو وافقوا على ذلك.
  • المنتقدين
    الموظفون الذين تفاعلوا بشكل سلبي أو لم يوافقوا على ذلك.
  • السلبيون
    الموظفون الذين ظلوا محايدين مع ردودهم.

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