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The Empuls Glossary

Glossary of Human Resources Management and Employee Benefit Terms

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How can employees use corporate communication apps?  

Corporate communication apps are essential tools that empower employees to enhance their productivity and collaboration within the workplace. Here’s a detailed look at how employees can effectively utilize these applications:

  • Instant messaging and collaboration: One of the primary features of corporate communication apps is instant messaging, which allows employees to communicate in real-time. This feature is crucial for quick exchanges of information, clarifying doubts, or brainstorming ideas.  
  • Employee engagement and feedback: Corporate communication apps also serve as platforms for employee engagement. An example is Empuls which uses surveys and polls, allowing employees to voice their opinions and contribute to decision-making processes. This two-way communication fosters a culture of openness and inclusivity, which is vital for employee morale and retention.
  • Video conferencing: With the rise of remote work, video conferencing has become a vital component of corporate communication apps. Employees can schedule and conduct virtual meetings, allowing for face-to-face interactions regardless of geographical barriers. This feature facilitates better engagement and helps build relationships among team members who may not meet in person. Many apps offer seamless integration with calendar tools, making it easy to set up meetings and send reminders.
  • Task management: Corporate communication apps often include task management features that allow employees to assign, track, and manage tasks within teams. This functionality helps in maintaining accountability and ensuring that projects stay on schedule. For example, employees can create dedicated channels for specific projects, where they can share updates, deadlines, and relevant documents, fostering a more organized workflow.
  • File sharing and document collaboration: These apps typically provide secure file sharing capabilities, enabling employees to upload, share, and collaborate on documents in real-time. This is particularly beneficial for teams working on joint projects, as it eliminates the need for back-and-forth emails and ensures that everyone has access to the latest version of a document. Integration with cloud storage services like Google Drive or Dropbox further enhances this functionality, allowing for easy access to files from anywhere.
  • Access to information and resources: These applications centralize information, making it easily accessible to all employees. This is particularly important for organizations with remote or dispersed teams, as it ensures that everyone has access to the same resources and updates. Employees can quickly find company news, policies, and other essential information without having to navigate through multiple channels.
  • Building a collaborative culture: By utilizing corporate communication apps, employees can cultivate a collaborative culture within their organizations. Features like reaction emojis and informal chat channels help create a more relaxed atmosphere, encouraging team members to interact casually and build rapport. This sense of community can lead to increased job satisfaction and productivity.

Employee recognition & rewards rends report

What are corporate communication apps?  

Corporate communication apps are digital tools designed to facilitate communication and collaboration within organizations.  

These applications serve as platforms for employees to share information, engage in discussions, and manage projects effectively. They encompass a variety of functionalities, including instant messaging, video conferencing, file sharing, and project management, all aimed at enhancing internal communication and fostering a cohesive work environment.

The primary purpose of corporate communication apps is to streamline interactions among team members, regardless of their physical location. This is particularly important in today's work landscape, where remote work and global teams are increasingly common.

By providing a centralized space for communication, these apps help reduce misunderstandings, improve response times, and ensure that everyone is aligned with the organization's goals and objectives.  

Listen, recognize, award, and retain your employees with our Employee engagement software  

What are the best corporate communications apps?  

The best employee communication apps include the following:

  • Empuls: Empuls is a user-friendly and intuitive corporate communication app where employees can foster a sense of connectedness and belonging by sharing important company news, create community groups for better interactivity, celebrate employee milestones by sending celebratory messages, and more.  
  • Microsoft Teams: Microsoft Teams is a comprehensive collaboration platform that combines chat, video conferencing, file storage, and application integration. It is widely used by more than 70% of Fortune 500 companies, due to its seamless integration with Microsoft Office products. Teams are particularly beneficial for organizations that require robust project management and communication tools in one place.
  • Trello: While primarily a project management tool, Trello is a corporate communication tool where teams can discuss tasks and share updates. Its visual board system helps teams track progress and collaborate effectively.
  • Cisco Webex: Cisco Webex is a robust platform for video conferencing and team collaboration. It is widely used by large enterprises for its security features and ability to host large meetings. Webex integrates with various productivity tools, making it a comprehensive solution for corporate communication.

How can employees use corporate communication apps?  

Corporate communication apps are essential tools that empower employees to enhance their productivity and collaboration within the workplace. Here’s a detailed look at how employees can effectively utilize these applications:

  • Instant messaging and collaboration: One of the primary features of corporate communication apps is instant messaging, which allows employees to communicate in real-time. This feature is crucial for quick exchanges of information, clarifying doubts, or brainstorming ideas.  
  • Employee engagement and feedback: Corporate communication apps also serve as platforms for employee engagement. An example is Empuls which uses surveys and polls, allowing employees to voice their opinions and contribute to decision-making processes. This two-way communication fosters a culture of openness and inclusivity, which is vital for employee morale and retention.
  • Video conferencing: With the rise of remote work, video conferencing has become a vital component of corporate communication apps. Employees can schedule and conduct virtual meetings, allowing for face-to-face interactions regardless of geographical barriers. This feature facilitates better engagement and helps build relationships among team members who may not meet in person. Many apps offer seamless integration with calendar tools, making it easy to set up meetings and send reminders.
  • Task management: Corporate communication apps often include task management features that allow employees to assign, track, and manage tasks within teams. This functionality helps in maintaining accountability and ensuring that projects stay on schedule. For example, employees can create dedicated channels for specific projects, where they can share updates, deadlines, and relevant documents, fostering a more organized workflow.
  • File sharing and document collaboration: These apps typically provide secure file sharing capabilities, enabling employees to upload, share, and collaborate on documents in real-time. This is particularly beneficial for teams working on joint projects, as it eliminates the need for back-and-forth emails and ensures that everyone has access to the latest version of a document. Integration with cloud storage services like Google Drive or Dropbox further enhances this functionality, allowing for easy access to files from anywhere.
  • Access to information and resources: These applications centralize information, making it easily accessible to all employees. This is particularly important for organizations with remote or dispersed teams, as it ensures that everyone has access to the same resources and updates. Employees can quickly find company news, policies, and other essential information without having to navigate through multiple channels.
  • Building a collaborative culture: By utilizing corporate communication apps, employees can cultivate a collaborative culture within their organizations. Features like reaction emojis and informal chat channels help create a more relaxed atmosphere, encouraging team members to interact casually and build rapport. This sense of community can lead to increased job satisfaction and productivity.

Employee recognition & rewards rends report

What are internal corporate communication tools?  

Internal corporate communication tools are platforms and technologies that facilitate communication within an organization. They are essential for ensuring that information flows effectively among employees, teams, and departments, thereby enhancing collaboration, engagement, and overall productivity.

The significance of these tools has grown, especially in the context of remote and hybrid work environments. They help bridge the gap between in-office and remote employees, ensuring that everyone feels connected and informed. By fostering a culture of open communication, organizations can improve employee morale, reduce misunderstandings, and enhance overall productivity.  

What are the best internal corporate communication tools?  

Here are some of the best internal corporate communication tools with use cases

  • Empuls – best for employee communication Empuls brings a host of opportunities to strengthen employee communication. From sharing important updates about your organization to sending celebratory messages on employee anniversaries and milestones, the SaaS platform helps in connecting distributed teams by showcasing company culture effectively.  
  • Slack - best for instant messaging: Slack is a powerful corporate communication tool designed to facilitate collaboration and streamline communication within organizations. One of the standout features of Slack is its real-time messaging capability. Users can send direct messages to individuals or groups, facilitating quick exchanges and decision-making.
  • Calendly – best for efficient scheduling: Calendly is a scheduling tool that has become increasingly popular in corporate environments for its ability to simplify the process of setting up meetings and coordinating schedules. By eliminating the back-and-forth emails often associated with scheduling, Calendly streamlines communication and enhances productivity within organizations.

What are the best external corporate communication tools?  

Some of the best external corporate communication tools:  

  • Sprout Social: Best for social media management, Sprout Social helps teams schedule and post content across various social media platforms, track messages, and analyze engagement metrics to evaluate communication effectiveness.
  • Mailchimp: This tool is ideal for email management, allowing marketing teams to create, send, and analyze email campaigns efficiently. Its user-friendly interface and segmentation capabilities make it suitable for targeted communications.
  • HubSpot: A comprehensive campaign management tool, HubSpot enables teams to manage inbound marketing campaigns, automate processes, and monitor campaign performance to optimize lead generation and conversion.
  • WordPress: As a popular content management system, WordPress facilitates the creation and management of website content, ensuring that the company's online presence aligns with its external communication strategies.

Employee pulse surveys:

These are short surveys that can be sent frequently to check what your employees think about an issue quickly. The survey comprises fewer questions (not more than 10) to get the information quickly. These can be administered at regular intervals (monthly/weekly/quarterly).

One-on-one meetings:

Having periodic, hour-long meetings for an informal chat with every team member is an excellent way to get a true sense of what’s happening with them. Since it is a safe and private conversation, it helps you get better details about an issue.

eNPS:

eNPS (employee Net Promoter score) is one of the simplest yet effective ways to assess your employee's opinion of your company. It includes one intriguing question that gauges loyalty. An example of eNPS questions include: How likely are you to recommend our company to others? Employees respond to the eNPS survey on a scale of 1-10, where 10 denotes they are ‘highly likely’ to recommend the company and 1 signifies they are ‘highly unlikely’ to recommend it.

Based on the responses, employees can be placed in three different categories:

  • Promoters
    Employees who have responded positively or agreed.
  • Detractors
    Employees who have reacted negatively or disagreed.
  • Passives
    Employees who have stayed neutral with their responses.

How to choose the best app for business communication?

Steps to choose the best apps for employee communication are:

  • Identify your needs: Determine what features are essential for your team, such as instant messaging, video conferencing, file sharing, or task management.
  • Evaluate user experience: Look for apps with intuitive interfaces that are easy to navigate. A user-friendly design encourages adoption and reduces training time.
  • Integration capabilities: Choose an app that integrates well with other tools your organization uses, such as project management software, CRM systems, or productivity suites like Google Workspace or Microsoft 365.
  • Scalability: To make the best apps for employees, ensure the app can grow with your business. It should accommodate increasing numbers of users and additional features as needed.
  • Security features: Prioritize apps that offer robust security measures, including encryption and compliance with data protection regulations to safeguard sensitive information.
  • Cost-effectiveness: Compare pricing plans and consider whether the app offers a free trial or tier. Evaluate whether the features justify the cost for your organization.
  • Collaboration features: Look for the best employee apps that facilitate collaboration, such as shared workspaces, threaded conversations, and real-time editing capabilities.
  • Feedback and support: Check for customer support options and read reviews to understand user experiences and the responsiveness of the service provider.
  • Trial period: If possible, test the app with a small group of users to gather feedback on its functionality and effectiveness before a full rollout.

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